Terms & Conditions
[/vc_column_text][divider line_type=”No Line” custom_height=”200″ custom_height_tablet=”100″ custom_height_phone=”100″][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”2%” constrain_group_1=”yes” bottom_padding=”2%” top_padding_tablet=”20″ constrain_group_3=”yes” bottom_padding_tablet=”20″ top_padding_phone=”20″ constrain_group_5=”yes” bottom_padding_phone=”20″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]1. Introduction
Welcome to the website of CLEMENTINE & SUNS PTE. LTD.. By accessing and using our website, you agree to comply with the following Terms and Conditions. If you do not agree with any of these terms, please do not use our website.
2. Website Purpose
Our website provides information about our hospitality services, which include a hostel, beach bungalows, a vegan Thai kitchen, and other related accommodations in Thailand and Southeast Asia. Users may browse our website for informational purposes and make hotel bookings or online payments through our platform.
3. User Responsibilities
By using our website and services, you agree to the following terms:
Users must provide accurate and complete information when making a booking.
Users must comply with all rules, regulations, and policies of our accommodations and services.
Users are responsible for their personal belongings and safety during their stay.
4. Payments & Refunds
Payments for bookings are processed through Stripe.
All bookings are non-refundable unless otherwise specified in special promotions.
A damage deposit of THB 500 (Blessings Home) / THB 1000 (Colorful Hut) is required on arrival. This will be collected as a cash payment or credit card authorization. Guests will be reimbursed on check-out. The deposit will be refunded subject to an inspection of the property.
5. Liability Disclaimer
CLEMENTINE & SUNS PTE. LTD. and its affiliated businesses (including our hostel, beach bungalows, and vegan Thai kitchen) shall not be liable for any personal injury, loss, damage, or theft of personal belongings during the stay. Guests are responsible for their own health and safety during their visit.
6. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Thailand. Any disputes arising shall be settled in the courts of Thailand.
7. Amendments
CLEMENTINE & SUNS PTE. LTD. reserves the right to update these Terms and Conditions at any time. Continued use of our services implies acceptance of any updates.[/vc_column_text][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”2%” constrain_group_1=”yes” bottom_padding=”2%” top_padding_tablet=”20″ constrain_group_3=”yes” bottom_padding_tablet=”20″ top_padding_phone=”20″ constrain_group_5=”yes” bottom_padding_phone=”20″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”groupbookingtermsandconditions” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]
Blessings Group Booking Terms & Conditions
1. Deposit & Confirmation
A 30% deposit is required to confirm any group booking and to block availability.
The deposit is non-refundable, but can be transferred to another booking within 12 months (subject to availability).
2. Balance Payment
The remaining balance is due 60 days before arrival.
Early Balance Payment: If the balance is fully paid 90 days before arrival, the group receives an additional 5% discount on the total booking value.
If the booking is made within 60 days of arrival, full payment is required upfront.
3. Cancellation Policy
Deposit: Non-refundable.
Balance: Cancellation more than 60 days before arrival → 50% refund of the balance (minus fees).
Cancellation less than 60 days before arrival → no refund.
4. Transaction & Admin Fees
All payments are subject to transaction and administration fees (approx. 5%). In case of a refund, these fees will be deducted from the refund amount.
5. Special Offers
Early bird discounts and special offers are non-refundable and must be paid in full by the stated deadline.[/vc_column_text][/vc_column][/vc_row]