Last Updated: 1st December 2025
1. Introduction
Welcome to the website of CLEMENTINE & SUNS PTE. LTD. (“we,” “us,” “our”). By accessing or using this website, you agree to these Terms of Use. If you do not agree, please discontinue use.
2. Website Purpose
This website provides general information about our hospitality services, including accommodation, retreats, food services, and related offerings in Thailand. Users may browse, submit inquiries, or complete bookings and payments through integrated third-party systems.
3. User Responsibilities
By using our website, you agree to:
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Provide accurate and complete information when submitting forms or making bookings.
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Use the website lawfully and not engage in misuse, hacking, scraping, or unauthorized commercial activity.
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Respect all intellectual property displayed on the website.
4. Intellectual Property
All content—including text, images, graphics, logos, and media—is the property of CLEMENTINE & SUNS PTE. LTD. or our partners and is protected by intellectual property laws. No content may be reproduced without written permission.
5. Payments & Refunds
Bookings made through our website may be processed through third-party systems such as Cloudbeds and Stripe.
Refunds are subject to the terms of the Booking Terms & Policies, not this document.
6. Liability Disclaimer
We provide the website “as is” without warranties of any kind.
We are not liable for:
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Website interruptions
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Data inaccuracies
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Third-party links
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Loss or damage arising from website use
7. External Links
Our website may contain links to external services or platforms. We are not responsible for their content or policies.
8. Governing Law
These Terms of Use are governed by the laws of Thailand. Any disputes shall be resolved in Thai courts.
9. Amendments
We may update these Terms of Use at any time. Continuing to use the website after updates constitutes acceptance of the new terms.
Blessings Group Booking Terms & Conditions
1. Deposit & Confirmation
A 30% deposit is required to confirm any group booking and to block availability.
The deposit is non-refundable, but can be transferred to another booking within 12 months (subject to availability).
2. Balance Payment
The remaining balance is due 60 days before arrival.
Early Balance Payment: If the balance is fully paid 90 days before arrival, the group receives an additional 5% discount on the total booking value.
If the booking is made within 60 days of arrival, full payment is required upfront.
3. Cancellation Policy
Deposit: Non-refundable.
Balance: Cancellation more than 60 days before arrival → 50% refund of the balance (minus fees).
Cancellation less than 60 days before arrival → no refund.
4. Transaction & Admin Fees
All payments are subject to transaction and administration fees (approx. 5%). In case of a refund, these fees will be deducted from the refund amount.
5. Special Offers
Early bird discounts and special offers are non-refundable and must be paid in full by the stated deadline.